Deposit, Cancellation & Refund Policy

A deposit is required to reserve your appointment, service, or booking. By submitting a deposit, you acknowledge and agree to the cancellation and refund terms below.

Cancellation & Rescheduling

• Cancel or reschedule 48 hours or more before your scheduled appointment: Your deposit will be fully refundable or may be transferred to a new appointment.

• Cancel or reschedule less than 48 hours before your scheduled appointment: The deposit is non-refundable and may not be transferred.

• No-show or same-day cancellation: The deposit is non-refundable.

• If you arrive late: Your appointment may need to be shortened or rescheduled, and the deposit may be forfeited.

Refunds

Approved refunds will be returned to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Cancellations by Us

If we cancel your appointment or are unable to provide the agreed-upon service, you will receive a full refund of your deposit or may choose to reschedule.

Important

Please contact us as soon as possible if you need to cancel or reschedule. To avoid losing your deposit, cancellations and rescheduling requests must be received at least 48 hours before your scheduled appointment.

By submitting a deposit, you confirm that you have read, understood, and agreed to this policy.